Contact Us
Have questions or require help? SEO BD SHOP is here to help! For any inquiries, support, and feedback, reach out to our team. Simply fill out the form below or contact us using the contact details provided, and we’ll get back in touch with you as soon as we can. Your satisfaction is our priority!
Instant Support & Hotline
Phone Number
+8801409832696
support@seobdshop.com
Office
House-236/5A, South Pirerbag, Dhaka 1216
Frequently Asked Questions
What if I don't get a response back within 1 hours?
If you have not heard back within 1 hour, please check your Spam folder for the email. If it is not there, you can send us a follow-up or call us directly. Or can text us on WhatsApp. Our support team is full-time active to give instant support.
How can I follow-up on my support ticket?
After you send in your request, an email will be sent to you with a ticket number. You can follow up with the email that you received, or email us directly using your ticket number to get an update.
What should I have ready to provide to support?
For us to be able to respond more quickly to help you, we ask that you provide as much information as possible about your issue or question, such as your account username, error messages, and any steps you have already taken to try to resolve the issue.
Can I ask for the customer support call back?
Yes! If you would prefer to speak over the phone, you can do so by mentioning it in your message or sending us a request and we will arrange for a call back at a time that suits you with one of our support agents.
How long is it going to take to fix my problem?
Response times depend on the complexity of the issue. However, we try to answer all inquiries within 1 hour. Please note that if you have an urgent issue, this will be prioritized.
Do they have a live chat process for instant support?
Yes, we have live chat support during business hours. The chat icon located at the bottom right corner of the page is to initiate communication with one of our agents.